At Purple Beagle Digital, we believe your website is so much more than just an online presence – it’s your digital shopfront, your nerve centre, your brand ambassador 24/7!
But just like a physical storefront, websites need ongoing care and attention to stay secure and perform well. We offer ongoing maintenance plans for websites that we develop. We recommend these to all of our customers, but especially to those that use their websites for customer bookings, payments or purchases.
Here’s what we include with a standard maintenance package:
An agreed amount of dedicated time each month (usually 1 or 2 hours) for:
- Regular website monitoring
- Updating plugins, themes, and core WordPress files to maintain security and functionality.
- Testing after updates to confirm compatibility and performance and making fixes where required
- Routine maintenance tasks
- Content updates or website changes as requested by you
Time Rollover Policy:
- Any unused time from the monthly hour allocation will roll over, up to a maximum of 5 hours.
- Rolled-over time can be used for larger development requests or more significant updates to your site.
Terms:
- Rollover hours are capped at 5 hours and must be used within the term of this agreement. However, if the maintenance plan is renewed, any banked hours will be carried over to the new term.
- Requests outside the scope of maintenance or exceeding the rollover limit will be quoted separately at the standard hourly rate.